The service Riverstone books us for, and the one this whole site is built around.
Fifty six photographs from three Riverstone homes at practical completion, and they divide into two groups worth separating. The envelope items that should have been resolved much earlier: weep holes missing, at the wrong height, or not sitting on their flashing, damp proof course at the brickwork, flashings recorded non compliant, capping sloping the wrong way, ventilation insufficient. And the finish items that belong exactly here: caulking to windows and the driveway join, paint through common areas and bedrooms, damaged skirtings, cabinetry gaps, unsealed doors and a shower screen needing sealing.

Annotated findings from Pre-handover (PCI) inspections on Riverstone builds. Client addresses withheld.




1Bored piersAfter boring and cage placement, before concrete
2Slab pre-pourThe day before the pour, steel and formwork complete
3FrameOnce frame and trusses are up and the roof is on, before lining
4Lock-up (pre-plaster)After roof, cladding and external doors, before plaster
5FixingAfter mouldings, doors and joinery, before the painter
6WaterproofingAfter the membrane is applied and before any tile is laidInstant online pricing, or talk to the booking team on 1300 471 805.
Because handover is what Riverstone books, so it is where our whole published library for the suburb comes from. The rest of the site says so rather than pretending otherwise.
Press them hard. A missing weep hole at handover means opening finished brickwork, so the builder has every incentive to argue it is acceptable. It is not, and the report cites what it fails.
It is an electrical clearance requirement around wet areas, and we report it as a safety item rather than folding it into the finish list.
Yes, as a separate visit that marks each item complete, part complete or outstanding.
Dozens on a new build. The number that matters is how it splits between envelope and finish.
Two to three weeks before the date, so there is room for the builder to act and for us to verify.